Privacy Policy
This policy explains what we collect when you use flo0.com, why, and what you can ask us to do about it.
The data controller is Manasik Sharaf Ali, CR 1560994, Sultanate of Oman.
What we collect
- Order details — your name, delivery address, email address and phone number
- Account details — if you create an account, your email and password (stored encrypted, never in readable form)
- Payment information — handled entirely by Thawani. We receive confirmation of payment and a partial card reference, never your full card number or security code
- Newsletter — your email address, only if you submit it
- Technical data — pages visited, approximate location from IP address, browser and device type
Why we use it
- To prepare, deliver and support your order
- To contact you about your order, or about an edition closing before your payment completes
- To meet accounting and tax obligations under Omani law
- To send you news of new drops, if you asked for it
- To keep the site secure and working properly
We do not sell your personal data, and we do not share it for advertising.
Who we share it with
- Thawani Technologies — payment processing
- Delivery partners — your name, address and phone number, so your order can reach you
- Resend — email delivery
- Vercel and Neon — website hosting and database
- Omani authorities — where we are legally required to disclose
Cookies
We use cookies necessary for the site to function — keeping you signed in, remembering your basket and language preference — and basic analytics to understand which pages are used. You can block cookies in your browser, though parts of the site may stop working.
How long we keep it
Order records are kept for the period required by Omani commercial and tax law. Newsletter subscriptions are kept until you unsubscribe. Account data is kept until you ask us to delete it.
Your rights
You may ask us to show you the data we hold about you, correct anything inaccurate, delete your account, or stop sending you email. Every newsletter includes an unsubscribe link. Email manasiks@outlook.com and we will respond within 30 days.
Note that we cannot delete order records we are legally required to retain.
Security
Data is transmitted over encrypted connections and stored on access-controlled servers. No system is completely secure, but we take reasonable steps to protect your information and will notify you promptly if a breach affects your data.
Children
The site is not intended for children under 18, and we do not knowingly collect their data.
Changes
We may update this policy. The date at the top shows when it last changed.